Shipping & Returns

HOW DO YOU HANDLE SHIPPING IN A 'ZERO WASTE' WAY? 

At {Zero} Waste Kit, we have a strict Zero Waste Shipping policy. We ship everything 100% plastic free in a 100% recyclable box with compostable packing peanuts made from vegetable starch and recyclable paper tape. To compost the packing peanuts, simply put them in a dish with warm water. As they dissolve, you may discard the water outdoors or down the sink.



HOW LONG DOES IT TAKE TO SHIP MY ORDER?

Orders will arrive in 4-10 business days. You should receive an email order notification with a tracking number to track your shipment. Please note, all orders with {Zero} Waste Kit knives are slightly delayed as we are still waiting for our shipment of knives to come in (ETD: May 1). All of our knives are handmade, and these things take time. Thank you for your patience.


 

DO YOU OFFER INTERNATIONAL SHIPPING?

Yes! We want to make it easier for you to reduce your waste, no matter where you are! For international orders of high value, we recommend purchasing Priority Mail International, as opposed to First Class International, for package insurance, replacement eligibility, and tracking.



WHAT IS YOUR RETURN POLICY?

We do not accept returns or issue refunds, however, if you have any issues with your product, please email us at info@zerowastekit.org and we will address these on a case-by-case basis.